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Delivery and Returns

The following is a map of the UPS Shipping times.  This can be used as a template for how long it will take to ship your products.  Advanced Water Filters requires 24-48 hours to process and ship your products, then UPS will deliver them according to the map below.

UPS Shipping Map and Timeline

UPS Delivery Man

Company Policies

30 day 100% Satisfaction Money Back Guarantee

 

For a period of 30 days from the date of original purchase, Advanced Water Filters will refund the purchase price of the specified product for any reason except damage to any part of product because of misuse; misapplication; negligence; alteration; accident; installation or operation contrary to our instructions, incompatibility with accessories not recommended by Advanced Water Filters or authorized agents, or damage caused by freezing, flood, fire, terrorism, or Act of God. In all such cases, regular charges will apply. Filter elements and membrane elements may only be returned if unopened with the packaging intact. This warranty does not include service to diagnose a claimed malfunction in this unit. Liability is limited to repair or replacement of the product. Warranty does not include costs related shipping, freight, transportation or other costs. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions, with potable water meeting the specified standard operating conditions and with all recommended filter changes and maintenance performed at recommenced intervals.

 

We assume no warranty liability in connection with the product other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to assume for us any other obligations on the sale of our products.

 

General Conditions

 

Damage to any part of these products because of misuse; misapplication; negligence; alteration; accident; installation or operation contrary to our instructions, incompatibility with accessories not recommended by Perfect Water Technologies or authorized agents, or damage caused by freezing, flood, fire, terrorism, or Act of God, is not covered by this warranty. In all such cases, regular charges will apply. This limited warranty does not include service to diagnose a claimed malfunction in this unit. Liability is limited to repair, replacement or refund of the product. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions, with potable water meeting the specified standard operating conditions and with all recommended filter changes and maintenance performed at recommenced intervals.

 

We assume no warranty liability in connection with this product other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to assume for us any other obligations on the sale of Advanced Water Filters reverse osmosis systems and water treatment products. This warranty becomes effective when the system is installed correctly and successfully. Behind this product are years of research, design, and production skill. With proper installation and annual maintenance, our products will provide you and your family with years of trouble free service. For updates on home water purification products please visit us regularly. Thank you for your purchase.

 

Return Policy

 

Please call or email customer service for return authorization. Items returned without authorization will not be accepted. Items are returned at shipper’s expense. Advanced Water Filters is not liable for shipping, freight or transportation costs, for items damaged during shipping or other incidental or related costs. COD shipments will not be accepted. Filter elements and membrane elements may only be returned if unopened with the packaging intact.

 

THE STANDARD OPERATING CONDITIONS FOR EACH SPECIFIC PRODUCT MUST BE MET AS SPECIFIED ON THE PRODUCT DESCRIPTION PAGE AND/OR OWNERS MANUAL FOR WARRANTY TO BE VALID.

 

Contact Information

If you have any questions, concerns, or comments about our delivery and returns policies you may contact us using the information below:

 

By e-mail: Email Us
By Phone: (480) 348-0222

 



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