What our customers have to say about:
Our Water Purification Products
I just wanted to thank you again for providing execellent customer service... Your the best! My Mom ordered an Artisan R/O Water Filter system, and yesterday, I installed it for her with no complications! The system arrived undamaged and all parts are functioning properly:) Now, my Mom has clean mineral water too! Thanks!
I just wanted to say we are very happy with our system.
I am very happy with the results we just got back for our water sample. Our bacteria came back negative and the Uranium went from a 24 without the RO system to a .03 with the system. That's about a 99.9% removal rate...Not Bad!
We are a major producer of thermal and carbonless coated papers worldwide. We have a $50,000 piece of test equipment in one of our quality control labs that is used to measure particle size in our coatings down to .02 microns. It requires an extremely clean source of water to dilute our coating sample in the measurement process.
Recently, we have been experiencing intermittent problems with our millwide RO water system that effects our particle size analyzer. We decided to purchase a dedicated RO water system for our analyzer. I decided on the Tap Master for several reasons. Filter replacement is less frequent. The capacity and water quality specs were greater than what I needed. And, when I called your 800 number I was able to talk to a knowledgeable person instead of voice mail. Besides, if it didn't work I would only be out $325.
This compact easy to install system has impressed me. We have seen a 10 fold improvement in the conductivity of the analyzer's water supply. There are no measurable particles in the water all the way down to .02 microns. Problem solved.
Process Control Engineer
Thanks very much. The fittings you supplied are awesome. The assembly was much easier than I anticipated. I appreciate the prompt response with the drain and I’m really happy with your product.
Cape Coral, FL
Received item today. Thank you and looking forward in doing more business with you as I continue to remodel my house.................
Our Customer Service
Thank you so much, Jon! Wonderfully quick! :-)
Chapel Hill, NC
You are one on-the-ball customer service person. I am very impressed with your resourcefulness and follow-up (a rarity in any industry these days).
Thanks for all your assistance.
p.s. if you ever want to move to Denver and sell real estate, contact me. You’d be great at it
This is really awesome. Please forward this email to your boss and let him/her know how much I appreciate your efficiency. you must be a genius.. :-)
Once again, thanks a million!
Thank you very much for your time and helping me understand more
Have a great week and weekend Thank you
Thank you for your comprehensive and helpfull reply. I shall reconsider my options.